![]() Partnership and collaboration principles guide the working relationship between the department and the community services sector. 2021 June Storm and Flood Targeted Recovery Funding Initiative.Aboriginal and Torres Strait Islander cultural safety.Working with funded organisations to sustain, strengthen and build working relationships, enables them to provide quality services. ![]() Safety screening is a requirement for funded and/or registered organisations who provide services in the Victorian health and community services sector. How to achieve effective client relationship management, including a range of helpful resources. Strengthening organisations’ approaches to preventing and responding to child abuse. Sharing information to better support Victorian children and families. The tool for searching specific activity descriptions within the Department of Families, Fairness and Housing and Department of Health for funded activities in the service agreement.Įnsuring that people experience the same quality of service no matter which service provider they access. How to report client incidents, privacy incidents and reportable conduct.Ĭomputer-based applications that are available for use over the Internet by management, staff and volunteers of funded agencies. How to manage feedback, including compliments and complaints, including a range of helpful tools. The department has developed resources to assist Child FIRST, Integrated Family Services, Child Protection and Out-of-Home Care providers.Īn inter-departmental website that objectively balances the needs of all parties. Service providers that hold a service agreement with us, under the Children, Youth and Families Act 2005, are required to be registered. These changes are part of broader reforms to redesign child and family services.Īfter 1 March 2019, new reporter groups will be mandated to report a reasonable belief of child physical or sexual abuse. ![]()
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